What to Include in a Smart Lock Procurement Inquiry

Start with the model and quantity

A useful inquiry identifies the models you want to discuss and the estimated quantity for each. If you are comparing several models, list them separately so configuration differences stay clear.

Describe the door installation

Share the door material, thickness, backset, existing hole preparation and opening direction. The Starlight catalog lists applications by model but does not supply every installation dimension. Confirm fit before placing an order.

Separate standard features from options

State which access methods you need. App support is optional on several catalog models; the platform, connectivity and any gateway requirements need separate confirmation. Do not assume that an App entry means a particular wireless protocol or remote feature.

Name the destination market and documents

Include the destination market and the documents you require for the specific models. Ask about samples, packaging, customization, price and delivery terms rather than assuming that one offer applies to the entire range.

Prepare a clear next step

Send your preferred models, quantities and door information to Stephanie Li at stephanie@starlighthardwares.com or WhatsApp +86 13286629110. The product pages and catalog can help you prepare the model list.

Source: Starlight smart lock product catalog, 26 pages. Confirm current model configurations before ordering.

Related reading.

Read next → Smart Deadbolts, Door Knobs and Lever Locks: Comparing the Starlight Range

Read next → Understanding Standard and Optional Access Methods in the Starlight Catalog